Last updated: 12 November 2026
This policy covers the personal data we collect through kallamo.com, license purchases and email. Umwelt, the software, sends no data to us.
1. Controller
Jonathan Ferreira da Conceição, publishing as Kallamo (“we”). Contact: contact@kallamo.com.
2. What we collect and why
| Data | Why | Legal basis |
|---|---|---|
| Name, email, company, country, billing details, declared revenue tier | To sell and renew licenses, issue invoices and handle refunds | Contract |
| Purchase and license records | To prove your license and meet tax duties | Legal obligation |
| Emails you send us | To answer you | Legitimate interest |
| IP address and browser data in server logs | To serve the website and keep it secure | Legitimate interest |
We do not sell your data or use it for advertising.
3. Who receives it
- Paddle.com, our reseller and Merchant of Record, which processes orders, payments, taxes and refunds under its own privacy policy: https://www.paddle.com/legal/privacy. We never see your full card details.
- Our website and email hosting providers.
- Authorities, when the law requires it.
Some of these process data outside Brazil, under the safeguards the law requires.
4. How long we keep it
Purchase and license records: as long as the license lasts and tax law requires. Emails: up to two years after our last exchange. Server logs: up to 90 days.
5. Your rights
Under the Brazilian LGPD and, where it applies, the GDPR, you may access, correct, delete or export your data, object to its processing, and complain to a data protection authority, such as the ANPD. Write to contact@kallamo.com. Data the law requires us to keep, such as invoices, is kept despite a deletion request.
6. Cookies
The website uses no tracking or advertising cookies. Paddle’s checkout may set cookies it needs to process payments.
7. Security and changes
We protect your data with encrypted connections and restricted access. We will post any change to this policy on this page with a new date.